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Landside Platform Ideas Portal
Status Already exists
Created by Karishma Bajaj
Created on Aug 30, 2023

Multiple internal notes

This way user can leave multiple internal notes pertaining to accessorial charges which have been approved/rejected for the particular freight order. This will provide visibility to the team members. This will also help in if a dispute is raised for the charges. these notes should only be for internal reference.

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    Vineet Mehra
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    Sep 11, 2023

    Advised user to use Internal notes section per FRO to add notes with their APM ID and date to ensure audit trail is maintained. Refer attched picture to shows how to add multiple notes in single internal notes.

    Adding multiple internal notes is a limitation from system side.