SAP TM Rejection Acceptance GCSS report

What impact would it have on your daily tasks in terms of time saving or cost reduction?

Avoid failed reception of FWO in SAP TM

How frequently would you use this improvement?

Daily

How should it work?

I know we've already implemented a function to have SAP TM rejection acceptance error in GCSS, but I was thinking about making it more user friendly.
I see now the error message is showing as an “user defined” in shipment notes, which is a section were we actually have an overwhelming number of lines. (from manual notes from user, to SSIB notes, to SPOT bkg details about free time and so on…)

Before, in METS, message was showing directly in the “intermodal” section in shipment notes (which was in my opinion, the most fitting place to find that kind of error).

But, my question is, would it be possible to create more visibility on this kind of notes?

This for me, could be a gamechanger opportunity to reduce the possibility to have rejected haulage unnoticed.

Would it be possible to extract just message of rejected haulage like below, and maybe have a report running let’s say, twice/day to have people from CX/OTCX to look into it proactively?