Response back to vendor if dispute (Carrier invoice) is rejected

What impact would it have on your daily tasks in terms of time saving or cost reduction?

Improve communication flow on any rejections from CCDA/Dispute worklist to ensure nothing is dropped on the floor.

How frequently would you use this improvement?

Daily/Weekly

How should it work?

When SD user reject a cost on Dispute Worklist/CCDA, a direct message has to be generated and shared to respective team at vendor side (cc AP team?)
Include in message to vendor:

Vendor Invoice number, FRO number, Booking Number, Container Number, Rejected Charge Line, Reason of Rejection + more?