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Landside Platform Ideas Portal
Status Shipped
Created by Rozanne Botman
Created on May 10, 2024

Create Query based on Changed field column in FRO worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction?

It would save SUs and tech team time to troubleshoot, dispatchers time to action correctly and to identify changes in FROs such as reroutes, and saving cost in delaying customers cargo

How frequently would you use this improvement?

Daily

How should it work?

The Query in the FRO worklist should have a "changed field" option. This is already available in the View but not the Query. If we are able to set up a Query based on the changed field we can easily monitor things such as reroutes. We have seen a lot of issues with reroutes as we were not able to monitor this properly.


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