What impact would it have on your daily tasks in terms of time saving or cost reduction? |
It would save SUs and tech team time to troubleshoot, dispatchers time to action correctly and to identify changes in FROs such as reroutes, and saving cost in delaying customers cargo |
How frequently would you use this improvement? |
Daily |
How should it work? |
The Query in the FRO worklist should have a "changed field" option. This is already available in the View but not the Query. If we are able to set up a Query based on the changed field we can easily monitor things such as reroutes. We have seen a lot of issues with reroutes as we were not able to monitor this properly. |