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Status Under review
Categories new capability
Created by Sergej Petrakov
Created on Jun 19, 2024

Stop automatic cancellation of FROs with execution status "In Execution" from GCSS

What impact would it have on your daily tasks in terms of time saving or cost reduction?

Wil save time for SD and PTP teams as currently situation occur when initial FRO (already mentioned on vendor's invoice sent to PTP) is cancelled and new one created, this occurs because there is a gap between change of status to Executed in SAP TMS maybe as long as 3 days after gate-move reported in RKEM/COMET, and in some instances it maybe not reported at all due to tech issues

How frequently would you use this improvement?

Will use it regularly

How should it work?

If order has status "in execution" no automatic business cancellation should be triggered from GCSS in case of any changes there or actions done by CX which now triggering cancellation and creation of new FRO. Instead status should change to something like "Cancellation requested by GCSS" and SD team should either accept or reject cancellation/


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