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Making attachments available in CCA worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction?

It would save a lot of time in approving/rejecting charges. Currenlty, when going through the CCA worklist, we need to open each FRO indivudually to check on the attachement. The idea is to open the attachement direclty from the CCA worklist.

How frequently would you use this improvement?

Daily when validating if charges are correct, used be every dispatcher

How should it work?

We should have the option to open the attachments from the CCA worklist directly and/or have a checkbox that shows an attachment was added.


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    • Rozanne Botman
      Reply
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      Mar 12, 2025

      Hi @Hichem Tlemsani what is the status of this feature? When could we expect this to be implemented?

    • Admin
      Hichem Tlemsani
      Reply
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      Mar 4, 2025

      Thanks @Marion, it is clearer with screenshot, if I understand the note is added by the vendor is supplier connect?

    • Marlon Alvarado
      Reply
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      Feb 19, 2025

      Hi @hichem, In CAC countries, we face similar challenges. When dispatchers need to validate whether a surcharge applies, they must open each FRO individually to check the comments added by the vendor.

    • Admin
      Hichem Tlemsani
      Reply
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      Aug 8, 2024

      Thanks @Rozanne Botman , would share a real scenario so we can understand better the idea and the kind of attachment you need to do bulk approval? and what are the control points you need to do as part of the approval process