What impact would it have on your daily tasks in terms of time saving or cost reduction? |
It would enable us to assist with smaller accounts by isolating those which are deemed as Spot. This would help aid the experience for customers that do not have a rep. |
How frequently would you use this improvement? |
Landside or Ocean would be running a report capturing these 1-2 times a week. |
How should it work? |
It should work as an indicator in the FRO/FWO worklist OR it should be built into the criteria maintenance of the FWO/FRO worklist so that a query can be built to isolate it. |