Customer address to be visible in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction?

To check customer address, dispatcher needs to open the FRO individually. Instead, the dispatcher can work more effectively from the FRO worklist and for that we need the customer address to be visible in this view. With this dispatcher could save about 1 min per order in NCAM vol. 1600 orders per week.

How frequently would you use this improvement?

Daily per order

How should it work?

The dispatcher will work from FRO worklist without having to open indivual FRO view to collect the information needed to dispatch