What impact would it have on your daily tasks in terms of time saving or cost reduction? |
As of now in CAC, there is an estimated 20 % of vendor sent invoices that do not reach TMS. In reporting, the orders read as Awaiting Vendor Invoice but from vendor perspective, the orders are already invoiced. We do not have any way to differentiate delayed invoicing from invoicing done by vendor but not received by Maersk systems. Currently, we identify invoices that have been sent by vendor not processed by Maersk through Statement of Account Reconciliation which is done every 2 weeks for top vendors. With smaller vendors, we only realize that an invoice they sent was never received when they complain of pending payment. We suggest vendor to be able to confirm invoice number the FROs that have already invoiced. This way if there is an important delay of few days or weeks between date when vendor confirms invoice emission and invoice receipt by Maersk, there could be an action taken by vendor or Maersk vendor management to identify process issue and have vendor sending invoice again. |
How frequently would you use this improvement? |
Daily, every time the vendor sends an invoice they will be able to confirm invoice emission via SC |
How should it work? |
Vendor use SC to download the invoice support for invoicing. The vendor could use the same functionality to select the orders that they will invoice, download the invoice support with the relevant columns such as freight order, booking, container, charge description, total, tax, total with tax. Then the functionality should allow the vendor to update the invoice number. That way the system would be able to either match the invoice sent by vendor with the invoice confirmed by vendor or match could also happen on a FRO level between the order in SC and the FRO included in the invoice. |