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Landside Platform Ideas Portal
Status Under review
Created by Karishma Bajaj
Created on Sep 25, 2024

Bulk upload of internal notes

We are required to add internal notes for accessorial charges being added to FROs as customer induced so that accessorial team can refer these notes while billing back to the customer and add these remarks in GCSS to prevent disputes and to answer queries of customers regarding additional charges after execution


Charges are being approved on weekly or bi-weekly basis


Bulk upload using excel file. internal notes should be transmitted to all the FROs upon execution of the file. One FRO might have multiple accessorial charges, so while the file is being processed, all the internal notes should be combined and then transmitted to the FRO. we still should have ability to add more or amend the internal notes manually.



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    Hichem Tlemsani
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    Oct 11, 2024

    Thanks @Guest would you share examples of the notes uploaded? would you describe what is the level of details required? have you considered to leverage case management?