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Landside Platform Ideas Portal
Status Planned
Created by Rozanne Botman
Created on Sep 30, 2024

Be able to sent FRO to vendor from CCA worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction?

It would save us a lot of time in resending FRO's after approving/rejeting charges as well as prevent disputes from happening.
Currently dispatchers have to follow all the below steps and use the CCA worklist as well as FRO worklist - this all be possible from CCA worklist.

  1. Pull the pending accessorial charges for your desk in the CCA worklist

  2. Export the FRO’s to an excel file

  3. In the CCA worklist, approve/reject as needed

  4. Once you have gone through your list, go to the FRO worklist

  5. Past all the FRO’s where you updated charges.

  6. Verify if loads are all in “Life cycle In process status”.

  7. If they are not, set status to In process.

  8. Go to the Subcontracting drop down > Send to Carrier

  9. Set life cycle back to Completed

How frequently would you use this improvement?

Daily

How should it work?

There should be an option to sent a FRO from the CCA worklist.


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