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Landside Platform Ideas Portal
Status Already exists
Categories new capability
Created by PETROS GROSIANIS
Created on Nov 27, 2024

Manual Change reason -Adding Notes for each amendment

What impact would it have on your daily tasks in terms of time saving or cost reduction?

dispatcher will provide directly the reason of change without updating his/her manager for control audit reasons.

How frequently would you use this improvement?

every day

How should it work?

Keep notes every time a dispatcher change a vendor


-Adding Notes for each amendment - When dispatcher applies a manual change, it would be great if he/she could keep also some notes regarding this change before saving it. For instance, let's say I apply 03 - Optimizer selected wrong Vendor, and the root cause for this change is an Incident I have already raised. In that case I might not be able to provide the exact reason for this manual change after 2 weeks. The Idea is to add a field with Notes for Dispatchers.

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