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Landside Platform Ideas Portal
Created by Rozanne Botman
Created on Feb 20, 2025

Automate Life cycle Completion for Cancelled orders

What impact would it have on your daily tasks in terms of time saving or cost reduction?

It would save dispatchers time to take action FROs for system hygiene only.

FRO's that are business cancelled and cancellation send to vendor (Changed field is blank) will need to manually be set to life cycle 'completed'. This requires monitoring another worklist. The only reason we need to set this to completed is system hygiene, there are not costs impacted here.

How frequently would you use this improvement?

Daily - we have high amount of orders impacted

How should it work?

FRO's that are business cancelled and cancellation send to vendor (Changed field is blank) will need to automatically move to to life cycle 'completed'.


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