Include Change Log for BS and TAL updates

What impact would it have on your daily tasks in terms of time saving or cost reduction?

In the year months, we have had 4 cases where BS configuration have been deleted but there is no change log to understand which user was responsible for the deletion. This would allow PROC team to have better visibility of which user and why the BS & TAL configuration was updated incorrectly

How frequently would you use this improvement?

BS & TAL is being shared on a monthly basis

How should it work?

System should keep a log in the back end accessible to service now team so that whenever an audit is required the information is available.