Restrict charge editing when active FSD is in place

What impact would it have on your daily tasks in terms of time saving or cost reduction?

It would save dispathers and vendor management team time in troubleshooting, and prevent having to work with finance&BAU to get these solved. This solution would reduce the invoiving problems we see.

How frequently would you use this improvement?

Weekly

How should it work?

When a dispatcher tries to edit a charge amount on a FRO while there is already an FSD posted for this charge, system should not allow this action and instead show an error message stating "FSD needs to be cancelled before editing is possible". On one of the SOPs we are instructed not to edit charges as the FSD can get stuck and invoicing problems occur, however, there is no system restrcition on this happening.