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Landside Platform Ideas Portal
Status Under review
Created by Rozanne Botman
Created on Apr 9, 2025

Update Invoicing Status wording in TMS FRO

What impact would it have on your daily tasks in terms of time saving or cost reduction?

It would reduce a lot of time in dispatchers not having to open each FRO and to have a better understanding on what is going on from a FRO worklist perspective. This can ensure we can action issues faster and get vendors paid sooner.

How frequently would you use this improvement?

Daily

How should it work?

The "Invoicing Status" on FRO's should be more accurate. For example, currently when an FSD is created, the FRO will show as
"completely invoiced" but in reality, the FSD is only created, Invoice is not received. If we can have the wording be more accurate, it will be easier for dispatchers to action tasks. For this example, we should reflect "FSD created" and only when both FSD and Invoice are in place, it can be marked as Completely Invoiced.


  • Attach files
  • Rozanne Botman
    Reply
    |
    Apr 10, 2025

    Hi @Paul L Dunlap , see attached. This field is also available in the Query and View in the FRO worklist. If you need examples of orders where we show "completely invoiced" while no invoice received, please let me know.

  • Admin
    Paul L Dunlap
    Reply
    |
    Apr 10, 2025

    @Guest can you attach a screenshot of the field you refer to?