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Created by Angela Mura
Created on Apr 28, 2023

Fwo manual creation

We have some case in which GCSS is not able to send haulage to sap tm (cntr id missing due to equipment sub or other cases)
in mets we have possibility to create it manually
it will be great implement it in sap tm

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  • Angela Mura
    Reply
    |
    Oct 10, 2023

    Joanna as for chat last wk we have sometimes issue with GCSS
    in attached 1 example:
    gcss automated added double PQC that is not allowing interface with sap tm (no fwo created at all)

    so if will continue to not have a process to create manual FWO we can not ,create fro linked to Haulage in sap tm so we managed in mets
    but what will happen when METS will be closed?

  • Admin
    Joanna Marat
    Reply
    |
    May 31, 2023

    hi Angela. As of June 5th, the CX agents will be able to create manually FWOs for these 3 scenarios:

    • off docks

    • ITT (Inter Terminal Transfers)

    • re-pooling (already exists)

    further in July there will be added excel upload to create FWOs en masse.

    5 replies