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Landside Platform Ideas Portal
Status Will not implement
Created by Hichem Tlemsani
Created on May 10, 2023

Collect user feedback on SAP TM expereince

This is a first step in implementing user feedback tool .

As a disptcher I want to have possibility to give my feedback on the system and functionality I use for my work so that system can be improved in the future.


Acceptance criteria:

  1. I want the feedback survey to be availble to me on the front Dasbord when I log in.

  2. I want the survey to appear only when I need to fill it in. and disappear when no need for feedback

  3. Add user notification to FLP

  4. Add tile for Feedback form

  5. Call existing forms (MSFT )

  6. Collect feedback to excel.



Further in the future: I want the feedback to be able to be collected any time I want. the feedback tool must exist on each Tile (section of my work)

  • Attach files
  • David Hunt
    Reply
    |
    Sep 28, 2023

    If a direct survey is to be published we can always use the Enable Now In app Help: Announcement (pop-up) to deliver the survey direct to the users in Landside TMS. That way we should get more surveys completed.

  • Admin
    Hichem Tlemsani
    Reply
    |
    Sep 20, 2023

    No evidence the feedback on SAP TM will improve the overall user measure