Cancelled booking indicator in FRO worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction?

This would save dispatchers a lot of time and work. We currently need to verify each booking that shows business cancelled in TMS with GCSS to see if the booking was cancelled or not. This is very time consuming. As this is so time consuming and hard to monitor and provides space for FRO cancellations not being send to vendors on time. This could lead to dry run cost.

How frequently would you use this improvement?

Daily

How should it work?

We are in need of a clear indicator in the FRO Worklist view to show when a booking is cancelled by the customer. We can see bookings cancelled in GCSS, but not reflecting clearly in TMS. Sometimes, it will reflect "business cancellation" under changed field but this is not always the case. This also does not always mean a booking was completely cancelled. If we have an indicator to see when customer cancells booking, we can easily send the cancellation to the vendor.