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Landside Platform Ideas Portal
Categories new capability
Created by Rozanne Botman
Created on Mar 27, 2025

Automatic resend of FRO that is rejected due to no response

What impact would it have on your daily tasks in terms of time saving or cost reduction?

currently dispatchers have to check how often the FRO has been sent in the FRO, then manually remove the vendor, add back in and resend the order. This automation will allow less manual input and save time.

How frequently would you use this improvement?

Daily

How should it work?

For MPT vendors, the system would automatically resend the FRO to the same vendor upon first rejection due to no response. After 2 rejections due to time out, dispatchers need to take manual action.


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