Underinvoiced- Disputes approved by Tolerance check

What impact would it have on your daily tasks in terms of time saving or cost reduction?

time saving, ticket # reductions

How frequently would you use this improvement?

weekly

How should it work?

If a carrier invoices for a lesser amount for a charge type, it goes into dispute and is approved by tolerance check. This changes the calculation on the FRO and doesn't allow landside to reverse the dispute approval. A ticket then has to be opened. Tolerance check should not approve a dispute due to invoicing less than what is calculated per charge type.