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Landside Platform Ideas Portal
Categories new capability
Created by Guest
Created on Aug 14, 2025

Include "Response due time" on 204s

What impact would it have on your daily tasks in terms of time saving or cost reduction?

time saving- please note # of FROs that were not accepted timely in July 2025 and were in rejected status due to no response. Dispatchers are having to resend and monitor queries daily.

Row Labels

Count of freight_order_id

GFR

498

MWR

1120

NER

1952

SAR

541

Grand Total

4111

How frequently would you use this improvement?


Everyday

How should it work?

Currently, in SupplierConnect a vendor receives their FRO and is provided a response due time. if not accepted within that time frame, the FRO is removed from SC. In regards to EDI, the vendor does not have that response due time noted. Their FRO does not cancel or disappear in their EDI so they do not know that it is in rejected status. Their 204s should include a response due time. If they do not accept within the allotted time frame, EDI vendors should receive an automated message to let them know that their FRO is in rejected status due to not accepting on time.


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