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user experience improvement

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Create Query based on Changed field column in FRO worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would save SUs and tech team time to troubleshoot, dispatchers time to action correctly and to identify changes in FROs such as reroutes, and saving cost i...
Rozanne Botman 11 months ago in user experience improvement 0 Shipped

Share Worklist queries from the FRO, FWO & CU worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would greatly assist in the time taken to implement new users or implement new queries to the various teams as instead of configuring the query on everyone...
Kaylin Govender 6 months ago in user experience improvement 1 Shipped

Be able to sent FRO to vendor from CCA worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would save us a lot of time in resending FRO's after approving/rejeting charges as well as prevent disputes from happening.Currently dispatchers have to fo...
Rozanne Botman 6 months ago in user experience improvement 0 Shipped

Which dispatcher executed (STV) the FRO

What impact would it have on your daily tasks in terms of time saving or cost reduction? Ease of splitting the workload of charge correction/execution management to 'correct' dispatcher who handled the FRO How frequently would you use this improve...
Rasmus Thiim about 1 year ago in user experience improvement 2 Shipped

Create query based on notes empty/not empty

What impact would it have on your daily tasks in terms of time saving or cost reduction? Bring visibility, ensure no important notes are missing thus reducing revenue leakage etc. How frequently would you use this improvement? NEC users express th...
Rasmus Thiim about 1 year ago in user experience improvement 0 Shipped

CCA worklist number formatting is inconsistent and should be aligned

What impact would it have on your daily tasks in terms of time saving or cost reduction? smoother experience when adding or changing costs in CCA worklist How frequently would you use this improvement? daily How should it work? In CCA worklist num...
Guest 7 months ago in user experience improvement 0 Shipped

Sort&search tab Column Selection on Settings in FRO worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? At least each title search takes 1 minutes on current visual With this method we will be able to reach out quickly what we need while we were searching and ad...
Mustafa Erkin Erçin over 1 year ago in user experience improvement 1 Shipped

Sort in worklist

Manual workaround: Sort customer appointment in Freight order worklist date ascending even if more than one month involved in any worklisi if appointment date is including different months is not feasibile sort in ascending or descending by date F...
Angela Mura about 2 years ago in user experience improvement 6 Shipped