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user experience improvement

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Surcharge Request Date & Surcharge Approval/Rejection Date & Surcharge approver user ID

What impact would it have on your daily tasks in terms of time saving or cost reduction? Surcharge Request Date & Surcharge Approval/Rejection Date & Surcharge approver user ID- Add a field in the CCA worklist showing when a vendor request...
Israel Castillo 3 months ago in user experience improvement 0 Under review

Highlight the key search criteria to easy look up

What impact would it have on your daily tasks in terms of time saving or cost reduction? How frequently would you use this improvement? daily How should it work? Highlight " Booking Reference ", " Customer Name", and " Freight Order" in "Quick cri...
Loan Nguyen 9 months ago in user experience improvement 0 Under review

mass change option for calculation date

What impact would it have on your daily tasks in terms of time saving or cost reduction? it would be big impact in point of time saving while we perform change the calculation date How frequently would you use this improvement? daily How should it...
Taha Aydogan 10 months ago in user experience improvement 3 Already exists

BlockTrain Rail Freight Orders worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? user effected 6fro per week 125 time (minutes) spent by Dispatcher ( on current process 3 min/fro FTE IMPACT 0,16 daily How frequently would you use this impr...
Angela Mura over 1 year ago in user experience improvement 0 Under review

Free Text Column Added to FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? Column that will appear in FRO Worklist and allow for 'Additional Relevant Information'. In Landside it is vital that we have a clear understanding of hand-of...
Emily Joshi over 1 year ago in user experience improvement 2

Uniformity in Naming convention of Freight Orders in TMS

FRO PDF should read 'Export Freight Order' at the heading. And 'Work Order Number' should read FRO Number. Template of what is sent to vendor needs to read "Please see Freight Order", not 'Transport Order'. This double/triple use of terminology is...
Emily Joshi over 1 year ago in user experience improvement 3 Under review

Improve search help

What impact would it have on your daily tasks in terms of time saving or cost reduction? When especially new users are faced with the search help (f4) it can be very confusing to see the large amount of fields available (SCAC, IATACODE etc) that a...
Rasmus Thiim 4 months ago in user experience improvement 0

Carrier change reason code (inside FRO)

What impact would it have on your daily tasks in terms of time saving or cost reduction? Save 1-2 clicks per transaction How frequently would you use this improvement? A few times daily How should it work? When manually changing a carrier from FRO...
Rasmus Thiim 4 months ago in user experience improvement 0

Freight Order Worklist Shareable Queries (not view, query)

What impact would it have on your daily tasks in terms of time saving or cost reduction? In NAM region, we have an ownership model that depends on pending task and T+/- cutoff (exports) or last free day (imports). We have thousands of FROs pending...
Rozanne Botman about 1 year ago in user experience improvement 2 Planned

Accessorial charges added from FRO worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? It will save a lot of time for dispatchers to do manual work and we will be able to close cases faster. How frequently would you use this improvement? Every t...
Rozanne Botman over 1 year ago in user experience improvement 4 Already exists