user experience improvement

What impact would it have on your daily tasks in terms of time saving or cost reduction? Automated notifications without the need to check/refresh TMS screens every time. Efficiency through: - less manual effort by dispatcher- quick approval cycle...

What impact would it have on your daily tasks in terms of time saving or cost reduction? get correct information from FRO list How frequently would you use this improvement? daily How should it work? BOL number and Invoicing Status columns in FRO ...

What impact would it have on your daily tasks in terms of time saving or cost reduction? It will save a lot of time for dispatchers to do manual work and we will be able to close cases faster. How frequently would you use this improvement? Every t...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Reduce time and help to improve system's performance. How frequently would you use this improvement? Daily, every time that you open the worklist. How should ...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Will be able to filter CCA worklist by RKST codes rather than by TMS operational alpha-numeric codes. Dispatchers do not have any recognition of operational c...

What impact would it have on your daily tasks in terms of time saving or cost reduction? We can save some time on spending cancellation part also avoid manual error. How frequently would you use this improvement? Daily basis How should it work? In...

What impact would it have on your daily tasks in terms of time saving or cost reduction? increase the user experience and reduce the pending in outstanding report, remove the follow-task on weekly basis (around 10 mins/week for) How frequently wou...

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would save dispatchers a lot of time. Currently, when they approve a charge they can leave a reason code but no internal note. This is needed to provide ca...

What impact would it have on your daily tasks in terms of time saving or cost reduction? The FRO worklist lacks all of these fields. If these fields were included in the FRO worklist, it would be highly beneficial. How frequently would you use thi...

What impact would it have on your daily tasks in terms of time saving or cost reduction? currently we see quite often randomly FRO being cancelled in bigger batches, if CX triggers a cancellation from GCSS, SD have no option to control which of th...