All ideas

What impact would it have on your daily tasks in terms of time saving or cost reduction? Time saving- reduce ISRs as the appointment would populate in the FRO worklist and CODs. CX would be able to self service if they are inquiring 'when will thi...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Currently, we have one single column (Dispatcher STV) to identify both the user who dispatched the FRO and any users who made amendments. This setup requires ...

What impact would it have on your daily tasks in terms of time saving or cost reduction? This can improve customers experience and reduce manual efforts on dispatchers end. Often the customer requests a POD and landside will need to reach out to t...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Time saving- decrease vendor queries, save landside time, they don't have to reach out to the carrier separately to let them know why they rejected a charge H...

What impact would it have on your daily tasks in terms of time saving or cost reduction? time saving and better overview How frequently would you use this improvement? minimum 20 times per day How should it work? better overview for dispatcher to ...

What impact would it have on your daily tasks in terms of time saving or cost reduction? This enhancement would make working in the worklists a lot easier as the line height wouldn't impact the way the table is shown. This would save time in chang...

What impact would it have on your daily tasks in terms of time saving or cost reduction? row is not visible when you want to scroll down and the column description is lost / if we have to much rows and want slide to left and right site, row with c...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Faster dispute resolutions and this can save time having to work between multiple tiles in TMS to figure out who is responsible for each dispute. How frequent...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Today it is very difficult to copy FRO number, FWO number, etc. when you are inside the document, it becomes frustrating when you try to do so as it takes tim...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Dispatchers can differentiate in Truck Filters, which orders are connected to a linked FRO Transport. How frequently would you use this improvement? Globally ...