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Customer address to be visible in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? To check customer address, dispatcher needs to open the FRO individually. Instead, the dispatcher can work more effectively from the FRO worklist and for that...
Israel Castillo 3 months ago in user experience improvement 0 Under review

Trailer License Number to be added in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? Current trailer license is provided by vendor in SC, it is in the FRO individual display but is not in the FRO worklist so to fetch this information, dispatch...
Israel Castillo 3 months ago in user experience improvement 0 Under review

Stop automatic cancellation of FROs with execution status "In Execution" from GCSS

What impact would it have on your daily tasks in terms of time saving or cost reduction? Wil save time for SD and PTP teams as currently situation occur when initial FRO (already mentioned on vendor's invoice sent to PTP) is cancelled and new one ...
Sergej Petrakov 6 months ago in new capability 0 Under review

Bulk upload of internal notes

We are required to add internal notes for accessorial charges being added to FROs as customer induced so that accessorial team can refer these notes while billing back to the customer and add these remarks in GCSS to prevent disputes and to answer...
Karishma Bajaj 3 months ago in user experience improvement 1 Under review

Making attachments available in CCA worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would save a lot of time in approving/rejecting charges. Currenlty, when going through the CCA worklist, we need to open each FRO indivudually to check on ...
Rozanne Botman 5 months ago in user experience improvement 1 Under review

Functionality to change the paramaters of a worklist query via alternative means

What impact would it have on your daily tasks in terms of time saving or cost reduction? ease of usage, quality of life, time saved when amending & setting up queries How frequently would you use this improvement? every time i need to change a...
Kaylin Govender about 1 month ago in user experience improvement 0 Under review

BOL Number column & filter added to the CCA Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would make using the CCA Worklist for recons more robust, instead of having to pull separate lists from the CCA Worklist & the FRO Worklist, for the pu...
Kaylin Govender about 1 month ago in user experience improvement 0 Under review

Container ID column in Actual Route Tab of FWO

What impact would it have on your daily tasks in terms of time saving or cost reduction? This would make researching FROs by BOL much more efficient. If an end user has an issue with one container on a BOL, they will be able to easily identify whi...
Emily Joshi 9 months ago in user experience improvement 0 Under review

Dispute Worklist: Rejection Notification Content

What impact would it have on your daily tasks in terms of time saving or cost reduction? This would eliminate additional communications with vendors to explain reason for dispute. Currently the dispute notification sent to vendor is very broad and...
Israel Castillo about 2 months ago in user experience improvement 2 Under review

Highlight the key search criteria to easy look up

What impact would it have on your daily tasks in terms of time saving or cost reduction? How frequently would you use this improvement? daily How should it work? Highlight " Booking Reference ", " Customer Name", and " Freight Order" in "Quick cri...
Loan Nguyen 5 months ago in user experience improvement 0 Under review