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user experience improvement

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freeze row with column description in worklists

What impact would it have on your daily tasks in terms of time saving or cost reduction? row is not visible when you want to scroll down and the column description is lost / if we have to much rows and want slide to left and right site, row with c...
Roman Berger 1 day ago in user experience improvement 6 Under review

Customer address to be visible in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? To check customer address, dispatcher needs to open the FRO individually. Instead, the dispatcher can work more effectively from the FRO worklist and for that...
Israel Castillo 7 months ago in user experience improvement 2 Under review

Trailer License Number to be added in FRO Worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? Current trailer license is provided by vendor in SC, it is in the FRO individual display but is not in the FRO worklist so to fetch this information, dispatch...
Israel Castillo 7 months ago in user experience improvement 0 Under review

Seal numbers visible direct in FRO worklist / query

What impact would it have on your daily tasks in terms of time saving or cost reduction? as of now, dispatchers have to go in one FRO at a time and copy/paste Seal number to an excel sheet or do the same exercise in COMET, which is very time consu...
Sebastian Feldborg 11 months ago in user experience improvement 2 Under review

Add Invoice date field into CCA worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would be an indicator required by PTP to be able to provide waybil date back to user doing the validation for approval/reject of request. How frequently wo...
Guest about 2 months ago in configuration request / user experience improvement 0 Under review

Bulk upload of internal notes

We are required to add internal notes for accessorial charges being added to FROs as customer induced so that accessorial team can refer these notes while billing back to the customer and add these remarks in GCSS to prevent disputes and to answer...
Karishma Bajaj 6 months ago in user experience improvement 4 Under review

Expand table on rail capacity worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? Saves users from scrolling up and down to see their allocated orders to scheduled operations. How frequently would you use this improvement? Daily How should ...
Rasmus Thiim 3 months ago in user experience improvement 0 Under review

Surcharge Request Date & Surcharge Approval/Rejection Date & Surcharge approver user ID

What impact would it have on your daily tasks in terms of time saving or cost reduction? Surcharge Request Date & Surcharge Approval/Rejection Date & Surcharge approver user ID- Add a field in the CCA worklist showing when a vendor request...
Israel Castillo 3 months ago in user experience improvement 0 Under review

Highlight the key search criteria to easy look up

What impact would it have on your daily tasks in terms of time saving or cost reduction? How frequently would you use this improvement? daily How should it work? Highlight " Booking Reference ", " Customer Name", and " Freight Order" in "Quick cri...
Loan Nguyen 9 months ago in user experience improvement 0 Under review

BlockTrain Rail Freight Orders worklist

What impact would it have on your daily tasks in terms of time saving or cost reduction? user effected 6fro per week 125 time (minutes) spent by Dispatcher ( on current process 3 min/fro FTE IMPACT 0,16 daily How frequently would you use this impr...
Angela Mura over 1 year ago in user experience improvement 0 Under review