user experience improvement

What impact would it have on your daily tasks in terms of time saving or cost reduction? To check customer address, dispatcher needs to open the FRO individually. Instead, the dispatcher can work more effectively from the FRO worklist and for that...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Current trailer license is provided by vendor in SC, it is in the FRO individual display but is not in the FRO worklist so to fetch this information, dispatch...

We are required to add internal notes for accessorial charges being added to FROs as customer induced so that accessorial team can refer these notes while billing back to the customer and add these remarks in GCSS to prevent disputes and to answer...

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would save a lot of time in approving/rejecting charges. Currenlty, when going through the CCA worklist, we need to open each FRO indivudually to check on ...

What impact would it have on your daily tasks in terms of time saving or cost reduction? ease of usage, quality of life, time saved when amending & setting up queries How frequently would you use this improvement? every time i need to change a...

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would make using the CCA Worklist for recons more robust, instead of having to pull separate lists from the CCA Worklist & the FRO Worklist, for the pu...

What impact would it have on your daily tasks in terms of time saving or cost reduction? This would make researching FROs by BOL much more efficient. If an end user has an issue with one container on a BOL, they will be able to easily identify whi...

What impact would it have on your daily tasks in terms of time saving or cost reduction? This would eliminate additional communications with vendors to explain reason for dispute. Currently the dispute notification sent to vendor is very broad and...

What impact would it have on your daily tasks in terms of time saving or cost reduction? How frequently would you use this improvement? daily How should it work? Highlight " Booking Reference ", " Customer Name", and " Freight Order" in "Quick cri...

What impact would it have on your daily tasks in terms of time saving or cost reduction? user effected 6fro per week 125 time (minutes) spent by Dispatcher ( on current process 3 min/fro FTE IMPACT 0,16 daily How frequently would you use this impr...