All ideas

What impact would it have on your daily tasks in terms of time saving or cost reduction? It will save time as it will eliminate dispatchers from having to use mutliple systems. How frequently would you use this improvement? Daily How should it wor...

What impact would it have on your daily tasks in terms of time saving or cost reduction? This would eliminate additional communications with vendors to explain reason for dispute. Currently the dispute notification sent to vendor is very broad and...

What impact would it have on your daily tasks in terms of time saving or cost reduction? It would save time and confusion on the dispatchers end to identify where the rate came from. Often there are issues between MRE and TMS and this could clarif...

What impact would it have on your daily tasks in terms of time saving or cost reduction? For OTCX / CX users that do not know kms distances and corresponding TTs it would be useful to have at FWO level, especially to solve Planning Blocks of "Insu...

Idea: Add a function in the CCA worklist that allows Dispatchers to add lane rates in bulk under the Mass Change option. As of right now it allows us to follow the steps (per screenshots) but willl not perform the function. we are not able to add ...

We are required to add internal notes for accessorial charges being added to FROs as customer induced so that accessorial team can refer these notes while billing back to the customer and add these remarks in GCSS to prevent disputes and to answer...

MONITORING Worklist items to be added in FO list: profitability , Customer Type ( example BCO) , how many times appointments has changed, and if changed by vendor or customer as agreeded with Krishna Kishore Kantipudi let me add some comments in o...

Manual overriden vendors: Manual Triangulation: allow to do it on easy way , it will be great from Freight order worklist directly FTE IMPACT 0,17 : dispatcher try to manual create triangulation in order to increase profitability ( 4 min/ item * 2...

Risk of revenue leakage Notification in case PDF not sent / generated to stakeholder : dispatchers should recieve or Pop up from system and a column in worklist Monitored with PRB0061651 , we have an average of 7 Fro/day (1,5%) that is not generat...

What impact would it have on your daily tasks in terms of time saving or cost reduction? Make the CX agents better able to self service questions from customers on SD delivery and pick up requests. How frequently would you use this improvement? Da...